Our Most Recent Service Reviews
$300 part that I knew my furnace needed. Wanted $1100...I get people need to make money but there are literally 20 wires that go to screw terminals. Needless to say, not happening.
I have a gas fireplace that quit working. Company that installed it said they had over 100 calls ahead of me! I called SIX other companies and NONE returned my calls. I called Auchinachie and they came the very next week! GREAT SERVICE VERY ...PROFESSIONALRead More...
My elderly mother used them to repair a leaky kitchen sink. When I got to the house the tech had opened the drain below the P-trap on the sink and left it open. He told my mom the methane he was letting in the house was proof he needed to redo the whole ...drain line. I told tech to leave, and he did. I repaired the drain he had taken apart, and it never leaked. Then they sent the bill to my mom; the bill was over 1000$. I called the attorney general to start the complaint having previously worked as a plumber I knew it was all bogus. Never let a loved one that doesn't have a little base line knowledge about plumbing use this company.Read More...
Had a water leak from a failed shut off valve on our water heating system. This occurred on the evening of an ice storm. Called for emergency service and was told that no techs were out, but that I would be called first thing in the morning. The call ...came as promised but the tech called in sick. The dispatcher spoke to me and went out of his way to get another tech to arrive an hour later. Zach P. did an excellent job in diagnosing and replacing the failed shut off valve. Many thanks to both the dispatcher and Zach P for getting the job done correctly.Read More...
Larry did a great job of explaining what I needed after he checked out my boiler. He helped me figure out that replacement would cost less in the long run versus trying to do repairs and end up needing replacement anyway.
Mike was very knowledgeable and friendly to deal with.
Zach was very professional and knowledgeable when it came to diagnosing and servicing the issue. He was a very pleasant rep and we appreciate the quick fix.
