Our Most Recent Service Reviews
Installed well pump in just couple hours. Very good and quick service. Would definitely recommend them and Scott our service technician..he was amazing.
Scott was great! The day after Thanksgiving I discovered a basement pipe was dripping. He came out and was very professional, kind, patient, and courteous. Walked me through the options and got to work. Nobody wants to deal with this, especially around ...the holidays, but Scott made it painless. Thanks for the professionalism and I would recommend!!Read More...
Todd was great! He was very knowledgeable and friendly, and he took the time to carefully assess the issues and respond to my many questions. Thank you for your excellent service, Todd!
Called them on Black Friday today, multiple calls to various number, they all would ring once play a prerecorded message and line would Disconnect So Called Mike Franey the original Rep that helped us with the Kinetico filter that now after 8 yrs had ...sprung a leak, so he arranged for Keith to come out, He came promptly, good text communication between the office and myself, Diagnosed the issue, unfortunately the part needed isn’t available so I guess we have to wait No issues o complaints 😉Read More...
Received calls and messages through out the morning about what was going on and updates on where the Technician was and who was coming out. Once Naeem got our house he was very personable and professional with his job. Didn't try to pressure us for a ...sale which was very nice but did explain the differences in prices on the different levels of service. Overall a very good experience with the company and their Technician.Read More...
The baseboard hot water heat went out at my mom’s the day before thanksgiving and so did the hot water. E&V is who she typically calls but they didn’t have anyone available to come help, neither did another local place that we called. I had a furnace ...and hot water heater installed by Auchinachie at my own house a couple years ago so it dawned on me to try them since I know they’re a larger company. They immediately said they could help but that the emergency rate was $375, E&V was going to charge a rate of $150 for a regular service fee but couldn’t be there until Friday. My mom chose to pay more to have someone come out the same day. Todd arrived about 2 hours after we called. He did everything he could to try and restore heat and hot water but unfortunately the relay control that is the brains of the entire boiler system isn’t something Auchanachie stocks on their truck even though I know it’s a common part other more local companies carry with them. He called around and was able to find a warehouse 30 minutes away that had the part…but because it was after hours the price tells me there was an extra fee! The original part cost $200 less than the one he got from that warehouse. He left and came back to install the new part even though it was getting really late. I think it was around midnight before he left. Plus he still had an hour and a half drive to get home and possibly one other call to go to. Todd is an amazing technician! He went above and beyond in the situation to make sure my mom and her guests from Florida had heat and hot water! This thanksgiving we’re thankful for Todd and Auchanachie!Read More...
Great service and communication from Logan b.
Jon was early and professional. He did a great job of explaining all of the work that was a suggestion vs a need. He explained ways to maintain and prolong my system. He also went the extra mile to explain my systems features and proper oil, air and ...humidified filters. Highly recommended. Nothing in this world is free, but Jon’s visit was worth every penny. ($450 or so 18 months at 0%…)Read More...
