Our Most Recent Service Reviews
Adam is a great communicator who took his time to explain just how things work. He also is a great example of how you should represent and work for a company, truly someone who anyone could leave alone and just let him perform his work but someone ...who gets you involved and makes you feel great about the task at hand. A true professional .
Very polite, explained everything so I could understand, also let my landlord know what was going on too. Very good communication!
Auchinachie Services bought the home services side of our previous heating and A/C service company, Petcosky and Sons, about a year ago. This year we called for our regular yearly A/C preventive maintenance service call for April 8, 2021. Tim Papp, the ...service technician, seemed competent and professional. My problem is with price gouging from Auchinachie as a company, which we didn't find out about until the middle of the service call. The usual spring A/C and fall heating system preventive maintenance calls that used to total from $120 to $150 each through Petcosky are a thing of the past. They have been replaced by a service call charge of $99 just to come out, plus $200 to $500 charges just to do system checkout and cleaning. Several of our friends and neighbors have told us of similar service and repair charges that are up to 3 times those charged by other companies. Also, they want customers to to sign up for a yearly subscription fee of $120 to $300 or more a year to reduce the service call fee, but don't tell you, until you see the fine print sent on the email of your service invoice, that they will automatically charge you that fee every year unless you cancel in writing. If you cancel before the year is over, they will back charge you for any discounts you received as a subscription service member. So the basic service is expensive and minimal unless your willing to pay excessive extra charges. I would not recommend doing business with this company. Dave Casler
Jeff Gilroy and Tim did a fantastic job. They were courteous, knowledgeable and very proficient at their job! We are more than pleased and happy that Auchinachie has 2 such competent technicians as their employees! Thank you so much Jeff and Tim!